Showing posts with label Their. Show all posts
Showing posts with label Their. Show all posts

Saturday, 28 March 2015

Two Jurors On Opposite Sides Share Their Pao Vs. Kleiner Perspectives

TS AppleCast 11: If You Had To Choose Just One – Apple Hardware Or Apple Software?It’s been a very suspenseful day for all of those involved in the Pao vs. KPCB trial (well, maybe not “Sleeping Guy”). We had a verdict, and then suddenly we didn’t, because a juror had changed his mind on the walk up from the jury room to room 608. When the final verdict did come in, again, many were stunned and many, especially those on the KPCB side, were relieved. It’s been a long, winding four weeks.
And then it was over. While most jurors left through the back entrance to avoid the mobs, two jurors actually wanted to talk to the press. Steve Sammut, a 62-year-old Caucasian machinist and juror #1, had sided against Ellen Pao on all four claims. Marshallette Ramsey, a BART manager and juror #2, had sided with Ellen on all four claims.
In an impromptu interview with the press hoards (video above), Sammut explained why the presiding judge, Harold E. Kahn, sent the jury back to re-deliberate at around 2:20 p.m. today, when he realized there was a count of 8-4 against in the courtroom and 9-3 against in the jury room for the fourth claim: “Were Pao’s conversations in December 2011 and/or her January 4th 2012 memo and/or her filing of this lawsuit a substantial motivating reason for Kleiner Perkins’ decision to terminate Pao’s employment in October 2012?”
Sammut explained that a juror had changed his mind on the way back up to the first verdict, and then changed his mind again in the second deliberation. Sammut also insisted there was no pressure put on that juror once it was discovered that he was the one responsible for the two different vote counts.
Sammut held that he made his decision based on “What [he] was seeing in terms of the performance reviews.” “Evidence is evidence,” he said, though he admitted that KPCB’s lead lawyer Lynne Hermle was stronger on the whole than Ellen Pao’s lead lawyer Alan Exelrod.
It just seemed that the men, with the same character flaws that Ellen was cited with, were able to propel and continue.— Juror Marshallette Ramsey
He described Pao as “intelligent” and “driven,” and when asked why he thought an intelligent and driven woman wouldn’t succeed in VC, he said, “I can’t answer that. I’m not a part of that world, but based on the testimony we heard, it was based on her sales ability, her ability to get along with people, and her personality. A lot of people can be very analytically driven, and it sounds like that’s what she was.”
Marshallette Ramsey, juror #2, an African-American woman who is a BART Manager, also said she made her decision based on the performance reviews, but she was “on the smaller end of those [10-2] numbers.” (Five men and five women had voted against Pao.)
She felt that Pao had both been discriminated against based on gender, and retaliated against after she complained about sexual harassment in 2012.
“The performance reviews were huge,” she articulated. “I felt that there were interpersonal skills or personality traits that were cited in those evaluations on both sides, but depending on how it was worded it could either propel you to promotion or hold you back. It just seemed that the men, with the same character flaws that Ellen was cited with, were able to propel and continue. [And] I definitely felt there was a correlation between the timing of the lawsuit and the subsequent termination.”
Ramsey was the most eloquent of the two jurors, “There is a responsibility that as a juror you take on in your connection to the outcome of the case. We didn’t rush to judgment because we wanted to go home today.”

She said that she would try to take the lessons that she learned in the trial to heart in her own workplace. “Putting everyone on the same accord, and being part of that same accord, acknowledging or recognizing when something is inappropriate … Ellen Pao opened our eyes to all of that today.”
When asked whether she was ever shocked by the sheer amount of money involved in the case, whether it be the Kleiner partner salaries or how much the expert witnesses were being paid, she joked: “Jurors should make more than $15 dollars a day.” And then said, “I don’t think the salaries played into it. People do all different things for all different amounts of money.”
Ramsey said she realized this was a huge case in the media during Ellen Pao’s testimony, when the courtroom became standing-room-only. “Every bathroom break there were cameras at the end of the hallway. Before this I had never heard of it, never seen it. I had no idea why you guys were all here.”
Related ArticlesEllen Pao's Statement On Losing The Kleiner Perkins Case: "The Battle Was Worth It"In Final Verdict, Jury Rules Against Pao On All Four Claims In Ellen Pao Vs. Kleiner PerkinsPao Vs. Kleiner Defense Rests Its Case, Showcasing A Different Side Of The Story
Before this, she had little contact with the tech industry and had no idea what Kleiner Perkins was. When asked by another reporter whether she had friends in the tech industry, she replied, “Not that I know of. Not [any] who have admitted it.”
Ramsey, who found the guy snoring throughout the trial to be the most absurd thing about this case, also said that the jury never considered the broader impact of this trial on the tech community. “There was no discussion about the broader impact. We had to just consider this case.”
But Ramsey, who was in the jury minority with her pro-Pao votes, did have some broader thoughts. “By no means do I [hope Pao’s loss] sends a message to any other women who feel they’ve been wronged to not [speak up] or that it’s not worth it,” she said. “Even with what the 12 of us have gone through, it’s been worth it,” she said, echoing Pao’s statements. “If you feel it’s been done to you, stand up for yourself.”

Saturday, 7 March 2015

Canopy Labs Relaunches To Help Businesses Understand Their “Fuzzy” Customer Funnels

Lady Gaga’s Backplane Crashes, Burns Money, Tries To Rise AgainY Combinator-backed Canopy Labs has relaunched with the aim of giving businesses a detailed understanding of customer journey, i.e. where a customer is in the buying process.
I last wrote about the startup back in 2012, when it raised $1.5 million in venture funding. For someone who doesn’t spend a lot of time looking at customer data (like me!), the vision from back then may not sound all that different from what it is now. The big selling point used to be helping businesses identify their most valuable customers.
Co-founder and CEO Wojciech Gryc told me that the relaunch represents “more of an expansion of our existing model” than a real pivot.
“Business intelligence isn’t really the big problem for a lot of these companies,” Gryc said. “The real issue is understanding and optimizing the customer journey that people go through.”
To illustrate what Canopy Labs is trying to do now, he compared it to analytics company Mixpanel, which allows you to understand the sales funnel on a website or app. Gryc said Canopy’s new tools allow you to do something similar, but in harder-to-measure situations, like in brick-and-mortar retail stores.
He also highlighted the fact that the product can accommodate “fuzzy” funnels, where it’s not a straightforward, step-by-step process leading to a sale.
customer-journey-query
As examples, Gryc said an e-commerce company could merge sales data, web browsing data, and survey data to understand which customers experiences lead to high Net Promoter Scores versus low ones. Or a pro sports team (yep, some of those teams are part of Canopy Labs’ customer base) could merge ticketing, stadium, email and website data to understand where fans like to sit and then direct their marketing messages accordingly. Or a travel company could merge travel data, browsing data, and their customer data to understand how and when to pitch people on new travel ideas.
If that seems like a pretty broad range of use cases, well, that’s part of the point.
“That’s one of the really unique things about us,” Gryc said. “Optimization tools like ours are usually vertical-specific — they’re only for retail, they’re only for nonprofits, and so on. We’ve actually built the underlying modeling engine and querying engine to be broader than that.”

Friday, 13 February 2015

Bringg Lets Any Business Offer Uber-Like Experiences To Their Customers

Uber has set the standard for mobile transportation apps, allowing customers to order, pay for and view their driver’s location right from their mobile device. Now, a new startup called Bringg wants to offer a similar level of visibility for any delivery-based service or those with drivers en route

Thursday, 12 February 2015

A Relic, An Iron And The King Dish Their Financial Results To Wall Street

It’s earnings season, which puts a bright light on newly and recently public technology firms’ performances. Given that 2015 is widely expected to be an active year for IPOs, how are the new kids doing?
Let’s take a look at New Relic, the most recently public; MobileIron, the middle child; and King, which, of the three, has been public the longest.
New Relic
Today is New Relic’s first-ever report as a public company. It turned in the following report card: Revenue of $29 million, GAAP losses of $15.6 million and adjusted losses of $11.8 million, the latter two resulting in earnings-per-share losses of $0.70 and $0.28, respectively. The company’s revenue grew 69 percent compared to the year-ago quarter.
The street had expected New Relic to report an adjusted loss of $0.37 on revenue of $26.11 million. The company anticipates revenue of $30 million to $30.5 million in the current quarter, and a non-GAAP loss of $11 million to $12 million, losing between $0.23 and $0.25 per share. Analysts previously expected revenue of $28.2 million and an adjusted loss of $0.27.
New Relic is up 6 percent in after-hours trading after its earnings and profit beat.
Update: I chatted with the company after its earnings call, and we reached the stunning consensus that it was a good quarter. I asked why the company is forecasting very modest sequential quarter growth, but was mostly rebuffed

 

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